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Faq's

Ordering:
• I usually ask for 2-4 weeks to complete a custom order. Sometimes I can get it done sooner. Please call me @ 414..550.3601 or Email me to place a custom order or if you have any questions.
• Custom orders require 50% down and the balance upon completion of the piece(s).
• If you ordered an existing piece from our "items for purchase" and you not satisfied, you may contact us and arrange for the return to us within 15 days of receipt. The piece(s) must be received by seller in the same condition it was in when shipped to the buyer.

• Items for sale can be purchased using the "buy now" buttons online 24/7. PayPal safely and securely processes all of our online orders using your credit card or checking account.

Shipping & Handling:
• Shipping and handling is determined by your location as well as the size and weight of the purchased item(s).
• Shipping and handling costs are in addition to the purchase price of merchandise, are quoted separately, and are non-refundable.
• Orders will be shipped USPS or UPS Ground, whichever is most cost effective to the size of your item(s).

Sales Tax:
• Sales tax only applies to Wisconsin residents. Wisconsin residents must add 5.5% to the total purchase price.

Returns:
• Merchandise may be returned only with permission of the Seller, within 15 days of receipt of said merchandise.
• Our return policy is reflective of the highly individualized and customized work that we do.  We are unable to accept returns of any custom created order.  We are willing to work with our customers should any item be damaged in transit and/or due to shipping incidents.

Security Information:
• Any information that you enter on this site is not shared, sold or given out to third parties or to any parties, under any circumstances whatsoever.

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